DISCLAIMER

 

The Matt Barnes website https://www.mattbarnes.com.au does not contain medical advice for patients. The contents of this website and other material are intended for informational and educational purposes only and not for the purpose of rendering medical advice. Professional medical advice and consultation should be carried out to form a thorough medical opinion.

 
Every effort is taken to ensure the medical information on this website is up to date, but with the fast pace of medical advancement we cannot guarantee that the information reflects the most current research.
If you have any medical concerns or questions in regards to content on this website, seek medical advice from your doctor or medical professional.  

 

 


 

PRIVACY POLICY


We respect your privacy

Our practice respects your right to privacy and is committed to safeguarding the privacy of his patients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.


Collection of personal information

Our practice, from time to time, receive and store personal information you enter onto our website, provided to us directly through the contact form, booking form or the new patient registration form.

The information we will collect about you includes:
• names, date of birth, addresses, contact details, emergency contact details
• medical information including referring doctor, health conditions, medications, allergies, and risk factors
• Medicare number (where available) for identification and claiming purposes
• healthcare identifiers
• health fund details.

 

How we collect your personal information

Our practice collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide medical services to you.

We may receive personal information from third parties, such as your guardian or responsible person, other involved healthcare providers, your health fund, Medicare, or the Department of Veteran’s Affairs (as necessary). If we do, we will protect it as set out in this Privacy Policy.

 

Use of your personal information

For billing and claiming purposes, we need to collect specific information to be provided to Medicare and Health Insurance Commissions. For treatment and healthcare purposes we may also be required to share information you have provided with other health professionals and third parties (including but not limited to GP’s, Specialists, WorkSafe, TAC and/or Lawyers).

Our practice may contact you in regard to appointments and your medical care by a variety of measures including, but not limited to telephone, email, sms or mail.

 

Disclosure of your personal information

We may disclose your personal information to any of our employees, specialists, and GP’s as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for treatment and healthcare purposes.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Matt Barnes, https://www.mattbarnes.com.au, its patients or third parties.

Information that we collect will not be shared outside of Australia without your consent.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

 

Storage & Security of your personal information

Our practice is committed to ensuring that the information you provide to us is secure. We maintain information in electronic format on a secure server which is password protected and only accessible by authorised staff. Our electronic system is backed-up daily in a secure environment.

 

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at contact@mattbarnes.com.au

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

 

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 26 Erin Street, Richmond VIC 3121.

 

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

 

Website

Our website https://www.mattbarnes.com.au uses Google Analytics, which collects certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, so we can improve our website experience. Cookies are used by Google Analytics and are very small files we use to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.


Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Matt Barnes is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.